At Print Dept. USA Inc., we are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines how and when you can expect your order to arrive, as well as related information regarding shipping costs and handling.

1. Order Processing Time

All orders are processed within **2–5 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Please note: During high-volume periods (e.g., holidays or promotions), order processing may take slightly longer.

2. Shipping Times

Estimated delivery times vary based on your location:
- **Domestic (USA):** 5–10 business days
- **International Shipping:** 7–21 business days, depending on destination and customs processing

Please note that these are estimates and not guaranteed delivery times.

3. Shipping Rates

Shipping charges are calculated at checkout based on your location and the shipping method selected. You will see the total shipping cost before finalizing your purchase.

Occasionally, we may offer free shipping promotions. These will be clearly indicated on the website.

4. Tracking Information

Once your order is shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.

5. Delivery Delays

We are not responsible for delays caused by:
- Weather conditions
- Customs or import duties
- Carrier-related issues (e.g., USPS, FedEx, UPS)

If your order is significantly delayed, please contact us and we will do our best to assist.

6. Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address provided is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at:
📧 printdeptusa@gmail.com
📞 +1 (929) 340-3351

We will work with the carrier to resolve the issue and offer a suitable solution.

8. Contact Information

For any shipping-related inquiries, please contact:

Print Dept. USA Inc.
Queens, NY, United States
Email: printdeptusa@gmail.com
Phone: +1 (929) 340-3351